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Set Up Your First Location

🏷️ Tenant Admin Only

Learn how to add your first venue location to start tracking customers.

What is it?​

Locations represent your physical club venues. Each location can have its own settings, like business hours and the time when a "night" changes over.

Why you'd use it​

You need at least one location before you can check in customers or track visits. If you have multiple venues, you can add them all and run reports per location.

How to add a location​

  1. Click Locations in the sidebar
  2. Click the Add Location button in the top-right
  3. Fill in the location details:
    • Name: What you call this venue (e.g., "Downtown Club")
    • Address: Street address
    • City, State, ZIP Code
    • Timezone: Select your timezone (e.g., "America/New_York")
    • Business day cutoff hour: When the "night" changes (default: 6am) 💡 Tip: A customer who enters at 2am belongs to the previous day's "night" if cutoff is 6am
  4. Click Save

✅ Success! Your location is now active and ready for check-ins.

Understanding business day cutoff​

The cutoff hour determines when one business "night" ends and the next begins.

Example with 6am cutoff:

  • Customer checks in at 2am Saturday → counted as Friday night
  • Customer checks in at 7am Saturday → counted as Saturday night

Why this matters: Reports group visits by business night, not calendar date.

Common questions​

Q: Can I change the business day cutoff after creating a location?

A: Yes, you can edit it anytime. It will apply to all future check-ins.

Q: How many locations can I add?

A: There's no limit. Add as many venues as you operate.

Q: Can I delete a location?

A: Yes, but only if it has no check-in history. If it has history, you can mark it as inactive instead.

What's next?​