Daily Operations
Learn how to handle check-ins, ticket validation, and daily tasks at your club.
Common Tasks
Door Scanning
Check in customers at the door, create tickets for entry, and track visits.
Bar Redemption
Validate tickets at the bar and apply member discounts to tabs.
Customer Lookup
Quickly find customer information, check card status, and view visit history.
Typical Workflow
- Customer Arrives → Door staff scans wallet pass
- System Creates Ticket → Printed or displayed to customer
- Customer Orders at Bar → Bartender scans ticket
- Discount Applied → Based on customer's tier and active offers
- End of Night → Review visit reports and fraud alerts
Best Practices
- Always verify the wallet pass is active before entry
- Check ticket validity before applying discounts
- Use customer lookup for quick status checks
- Review fraud alerts at end of night
Quick Reference
- Door Scan Issues? → Troubleshooting Door Issues
- Ticket Problems? → Troubleshooting Common Issues
- Override Needed? → Use the override function (requires manager approval)