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Your First Customer Enrollment

Step-by-step guide to enrolling your first VIP customer.

Prerequisites​

Before enrolling customers:

  • Card tiers must be created
  • Locations must be configured
  • Perk rules must be defined

See previous getting started guides for setup.

Enrollment Methods​

  1. Customer scans QR code with phone camera
  2. Landing page opens with enrollment form
  3. Customer enters name and contact info
  4. Customer accepts terms and age attestation
  5. Wallet pass issued immediately

Method 2: Staff-Assisted Enrollment​

  1. Access enrollment interface in portal
  2. Enter customer information
  3. Select card tier
  4. Submit enrollment
  5. Send wallet pass link to customer

After Enrollment​

  • Customer receives wallet pass download link
  • Customer adds pass to Apple Wallet or Google Pay
  • Customer can immediately use card at door
  • First visit creates customer record